EFTsure - Verifying our supplier details

Council is implementing additional safeguards in its supplier payment processes to protect itself from cybercrime, including the risk of supplier payment details being altered fraudulently. As part of this process we are introducing a new system, called EFTsure, which verifies our suppliers’ details every time we make a payment. 

Suppliers who undertake business with Council should expect to receive an email from EFTsure, inviting you to confirm your details, including your business name, ABN and bank account details. The email will link you to the supplier verification portal on the EFTsure website. The new system is designed to ensure that payments are always made to the intended recipient.

If you have any questions about Council’s use of EFTsure, or have received an email and are unsure if it is genuine, please contact Council directly on (07) 4658 4111. You can find out more about EFTsure by visiting: https://get.eftsure.com.au.